Privacy Policy (EN)

 

Castro Finish Carpentry (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or request an estimate.

1) Information We Collect

a) Information you provide

When you fill out a form, call, email, or otherwise contact us, you may provide:

  • Name

  • Phone number

  • Email address

  • Town/ZIP or address (if provided)

  • Project details and messages

  • Photos or files you choose to upload (if applicable)

b) Information collected automatically

When you browse our website, we may collect certain information automatically, such as:

  • IP address (or a shortened/anonymized version depending on settings)

  • Device and browser type

  • Pages visited, time spent on pages, and referral source

  • Cookies or similar technologies (see Section 6)

2) How We Use Your Information

We use personal information to:

  • Respond to requests and provide estimates

  • Communicate about your project, scheduling, and next steps

  • Improve our website, services, and user experience

  • Protect against spam, fraud, and misuse

  • Comply with legal obligations

3) How We Share Your Information

We do not sell your personal information. We may share information:

  • With service providers that help operate our website and communications (e.g., hosting, email delivery, analytics, spam protection)

  • If required by law, legal process, or to protect rights, safety, or property

  • In connection with a business transfer (rare), where permitted by law

4) Data Retention

We keep personal information only as long as reasonably necessary to:

  • Respond to your request and provide services

  • Maintain business records and follow-up history

  • Meet legal, accounting, or tax requirements

5) Your Choices & Rights

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of certain communications
    To make a request, contact us using the information in Section 10.

6) Cookies & Tracking Technologies

We may use cookies (or similar technologies) to:

  • Improve website performance and functionality

  • Understand traffic and user behavior

  • Remember preferences

You can control cookies through your browser settings. Disabling cookies may affect some site features.

7) Third-Party Services

Our website may use third-party services such as:

  • Website hosting providers

  • Analytics tools (e.g., Google Analytics, if enabled)

  • Spam protection (e.g., reCAPTCHA or honeypot, if enabled)

  • Embedded content (e.g., Google Maps, review widgets)

These third parties may collect information according to their own privacy policies.

8) Security

We take reasonable steps to protect your information. However, no internet transmission or storage system is 100% secure, so we cannot guarantee absolute security.

9) Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

10) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Castro Finish Carpentry
Email: ecastrocarpentry@gmail.com
Phone: +1 (508) 566-1618
Service Area: Cape Cod, MA
11) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version.

 

Terms of Service (EN)

 

Welcome to the Castro Finish Carpentry website (“Website”). By accessing or using this Website, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Website.

1) Services & Estimates

Information on this Website is provided for general informational purposes. Requests submitted through forms, phone, or email are requests for contact and/or estimates and do not create a binding agreement. Any work scope, timeline, and pricing will be confirmed in writing before a project begins.

2) No Professional Advice

Content on this Website does not constitute legal, financial, or technical engineering advice. Each project is different, and recommendations may depend on site conditions and local requirements.

3) Scheduling & Availability

Scheduling depends on availability, scope, weather conditions, materials, and other factors. We may adjust timelines when necessary and will communicate updates as reasonably possible.

4) Communications

By submitting your contact information, you authorize us to contact you by phone call, text message, or email regarding your request. Standard carrier rates may apply. You may opt out of non-essential communications at any time.

5) User Content (Photos/Files)

If you submit photos or files, you confirm you have the right to share them. You grant us permission to use submitted materials for estimating, communicating about the project, and internal recordkeeping. We do not claim ownership of your content.

6) Intellectual Property

All Website content (text, design, logos, images, and graphics) is owned by or licensed to Castro Finish Carpentry and is protected by applicable intellectual property laws. You may not copy, reproduce, or redistribute content without written permission.

7) Third-Party Links

This Website may include links to third-party websites (e.g., maps, review platforms). We are not responsible for the content or privacy practices of third parties.

8) Disclaimer of Warranties

This Website is provided “as is” and “as available.” We do not guarantee the Website will be uninterrupted, error-free, or free of viruses.

9) Limitation of Liability

To the maximum extent permitted by law, Castro Finish Carpentry will not be liable for indirect, incidental, or consequential damages arising from your use of the Website.

10) Changes to These Terms

We may update these Terms from time to time. The “Effective Date” indicates the latest version. Continued use of the Website after changes means you accept the updated Terms.

11) Contact

Questions about these Terms? Contact us:

Castro Finish Carpentry
Email: ecastrocarpentry@gmail.com
Phone: +1 (508) 566-1618
Service Area: Cape Cod, MA

“We don’t just build with wood.We build with values.”— Estevam Castro

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